The best Disney Customer service speech ever? When? In six hours. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want to stay on this site and read more posts from this Blog, click here.
The downside to world-class organizational vibrancy? None. There’s something about world-class organizational vibrancy that attracts and retains great (loyal) employees. Same thing happens with customers. World-class customer service vibrancy attracts and retains great (loyal) customers. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want […]
Any leader and any organization, in any industry, can architect world-class brand loyaty using systems and processes they control. World-Class Brand Loyalty is not reserved for special organizations that have secrets others don’t and never will have. Exceptional loyalty is built with three fundamental blueprints. Jeff’s Disney Keynote will be interactive, fun, thought-provoking, and comes […]
Note: These questions were sent to my Speaker Agent from a South American journalist. There was no face-to-face interview. 1. How job retention trends have been changing in recent years? A. Generally, people leave a company because their leader isn’t meeting or exceeding their expectations. Employees perform in a mirror fashion to […]
Milestones – transformative experiences (Ramsey Hall, MKCP, bike across USA, 01.25.82, Carol’s phone call, parenthood, 12.30.01, 2008-09 cra$h, 1st book, 10.31.14), Jody Maberry. If Disney Ran Your Life, from a life at Disney • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want to stay on […]