Island time

9-second video: Catch a fire.

Catch a fire.

Bob Marley

Yeah mon, welcome to Jamaica.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

i love this place

Disney Keynote Speaker Jeff Noel
Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.

i love this place. i love this moment.

dad

Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.

Note: During my Disney career from 1982-2014, never once called a Guest a customer. Using customer in this post to speak the language of ‘outsiders’, the unindoctrinated.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

You amaze me

You amaze me.

Who?

You.

You, Mr Jeff, amaze me.

Why?

Next time you see me, ask.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Never stop learning

Disney Institute Keynote Speakers Jeff Noel
Black and white. You either love Apple, or you don’t. Thank you Steve, you nutty human being who thought deeper, reached higher, worked harder, and cared more than the others. If you could see the iPhone 13 Pro Max, you’d smile and immediately think about what’s next.

Never stop learning.

Pastor Russ and i had a wonderful meeting yesterday.

From the beginning casual conversations a year ago with Russ, and separately with his boss, Pastor Chuck, have focused on being a business resource.

We are most successful when our neighbors are successful.

Spontaneously remembered a story to help frame up with Russ exactly what outlier he’s dealing with…

When our Son goes looking for the face of Jesus in the real world, he shouldn’t have to look any farther than across the dinner table.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.