Disney Institute Customer Summit 2018 recap (video)

  Disney Institute Customer Summit 2018 recap. Great opportunity to learn from the best in the world. If you’re not learning from the best in the world, how far away from best-in-the-world or how close to best-in-the-world are you? Does it feel right to you?   •  •  •  •  • This website is about our WORK. […]

5 Brand Loyalty questions

5 Brand Loyalty questions: Do you have a clear, concise, and compelling customer promise? Does every employee know the company promise? Are your employees assertively friendly? Are your products and services worth the price? Do your products and services align with what you want your customers to identify with?   __________   On April Fool’s […]