vibrancy – Disney Brand Loyalty Keynote Speaker

i love this place

Disney Keynote Speaker Jeff Noel — Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.

i love this place. i love this moment.
dad

Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.

Note: During my Disney career from 1982-2014, never once called a Guest a customer. Using customer in this post to speak the language of ‘outsiders’, the unindoctrinated.

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

The work value of one day

Disney leadership conference — Arianna Huffington is today’s keynote speaker at Disney’s Cast Leadership conference. Photo: LinkedIn screenshot.

Organizational humility is a powerful thought.

How does organizational humility transfer to tangible leadership behaviors? Amongst dozens, hundreds, or thousand of organizational leaders?

How?

Simple.

Do the basics brilliantly.

Vision
Involvement
Accountability
Commitment

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

College Weekend, Work – Sunday

Photo view of airplane seat — Utterly unremarkable. And simultaneously significant. Heading to St James Cathedral, downtown Orlando. Ubering there as soon as i land. A suit and tie awaits.

Your supreme leadership challenge is to lead yourself.

What singular metric steers you?

Me?

Easy.

Personal vibrancy.

Tiering up to personal vibrancy is the interconnectedness of…

Mental vibrancy.

Physical vibrancy.

Spiritual vibrancy.

Career vibrancy.

Home vibrancy.

All five are non-negotiable.

Hard stop.

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Career ROL

What is your Return on Leadership?

More specifically, what is your career ROL?

Is your over-focused, intentional investment in your work mindset providing the excellent career leadership vibrancy returns you originally envisioned?

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

My way is my way

This Disney puzzle is framed and adorns the office wall four feet away from my HQ desk chair.

My way is my way.

My way is not for everyone.

And i’d be a fool (and i have been a fool) to think anymore that anyone would embrace the over-focusing i do on things i used to under-focus on or ignore.

Never get bored with the basics.

My way is based on a lifetime discernment on which basics bring the best results with the least amount of effort.

It’s fascinating to reach the proverbial flywheel of lifetime success habits.

And not only fascinating, humbling.

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.