Making a list and checking it twice…

Making a list and checking it twice… No, not “Santa Clause is Coming to Town”… Making a list of the most impactful Disney creative risks we took – during my 32-year span – to address our Cast, Guest, and Shareholder dissatisfiers. And by systematically alleviating and eliminating dissatisfiers, we methodically enhanced our Cast, Guest, and […]

Expect the unexpected

Expect the unexpected. Last June i planned to kick off Summer 2019 and arrive in Glacier National Park yesterday, June 1. The Madrid Disney Creativity Keynote speech was a recent opportunity; it provides Thinking Heads HQ and me a chance to meet in person. Son, plan your future intentionally. Plan to be flexible too. • […]