Leadership’s obligation regarding social media

embracing change
the social media ship has set sail, even if it doesn’t look like a ship (photo: Jamie Scott)

 

Leadership’s obligation regarding social media?

Embrace it.

In three weeks, WordPress is releasing it’s second major update for 2012 – WordPress 3.5.

Great leaders look ahead. The customer is embracing social media. That’s the main reason to love it, because you love your customers.

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Note: So here we are , roughly three months after WordPress’s latest efforts to make it easy to use and embrace. Some are ecstatic, some relatively unimpressed. Of course.

Best selling author of The Customer Rules, Lee Cockerell

Lee Cockerell
the last thing an author wants from you is to remain quiet about their book

 

Heading out in a few minutes to the local watering hole (Dr Phillips Starbucks) to meet with Lee and get the galley proof for his forthcoming book, The Customer Rules: The 39 Essential Rules for delivering Sensational Service. Preorder on Amazon.

Like I said in yesterday’s post, can you measure how far you’ve come? On multiple levels.

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Note: This was written 100 days ago, in real time. It posts to the world today, because I’m weird. Weird is the new cool. Or some such nonsense.

Three benefits for being willing to take one for your team

self sacrifice
things are not always as they appear (where was this photo taken?)

 

Three benefits for being willing to take one for your team:

  1. you are reminded of humility’s power
  2. you become weak, which makes you stronger
  3. you push yourself through pain and embarrassment – to victory

Hat tip to Nuwanda who took one for her team last week. Courageous. Inspiring.

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