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A Summer of Questions

Do you know what my hope is for you in 11th grade?

Disney Customer Service Keynote Speaker
Yesterday morning while you were attending the first day of 11th grade.

 

Disney Customer Service Keynote Speaker
Evil step-sisters: one face is red with rage and the other green with envy. Why? Because the slipper fit.

 

Do you know what my hope is for you in 11th grade?

That you glean as much as you can from me and Mom about how Disney runs its business.

The link below takes you to a 16-second video clip i recorded yesterday featuring a mailbox and a business question.

Disney’s Attention to Detail  

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Categories
A Summer of Questions

How important is enjoying your work?

greeting card cover
Greeting card cover

 

greeting card cover
Greeting card cover

 

How important is enjoying your work?

At Disney, we teach brand new Cast Members – on day one – the principle of “finding your own applause”.

There will be many things about the various jobs you’ll have throughout life that will be unpleasant and perhaps even downright annoying.

Find the get-to-do parts of your job and accentuate those.

That’s where your joy will come from.

Nurture it.

Grow it.

Harvest it.

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A Summer of Questions

i used to feel guilty because i…

Airline jet being pushed
Without the tug-cart pushing the Jet back, what would happen?

 

Over the years, i used to feel guilty because i thought my bosses should pay more attention to how great i was.

Then i realized my bosses were super busy.

i used to feel guilty because i couldn’t figure out how to get their attention – so i could feel like they really cared.

Then i realized every leader (even Disney’s leaders) is trying to keep their own head above water.

Survival.

Survival doesn’t harvest great leaders.

i used to get stressed wondering why i struggled with this so much – and why literally everyone else i knew struggled similarly.

Then i made a six-year plan (at 49) to retire from Disney at 55 and start my own enterprise.

My respect for small business owners exponentially increased.

My respect for survivors (the ones not willing to leave) has weakened. The good news is that this respect is a non-issue when you let it go and move on.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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A Summer of Questions

Wishing you professional growth today

Bucknell campus tour in Summer
Less than 24 hours ago. We sat in right front row.

 

Bucknell campus tour in Summer
Alee Singer, Assistant Director of Admissions, is a great speaker.

 

Bucknell campus tour in Summer
Jane was a speaker at Bucknell. i am pursuing the opportunity as well.

 

Bucknell campus tour in Summer
CEO of You, Inc. would be a decent speech title. Or, If Disney Ran Your Life.

 

Bucknell campus tour in Summer
Everyone appreciated the cloudy, August day.

 

Bucknell campus tour in Summer
Campus Events and Programs -student speeches.

 

Bucknell campus tour in Summer
Perfect fit for what i do.

 

Wishing you professional growth today.

Would that make today a little bit better for you?

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A Summer of Questions

You are here

Bucknell University map
Big campus for 3,600 students.

 

Bucknell University empty
Sunday at 6:00 PM.

 

Bucknell University 2017 football schedule
Impressive intellectual opponents.

 

So yeah, back to the college search…

In addition to the criteria of being close to an airport, we also need to manage costs.

Bucknell is not near an airport.

Near is defined as 30-40 minutes.

Bucknell is in the 90-120 minute range.

Tuition and room and board are significant.

Have you begun thinking about scholarships?

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.