It Doesn’t Matter What You Look At

It Doesn’t Matter What You Look At

It doesn’t matter what you look at, what matters is what you see.

When we focus on the surface, we risk missing everything else.

Imagine that for a moment.

You may marvel at Disney’s world-famous grooming guidelines and completely miss the fact that grooming guidelines aren’t the insight.

The insight is Disney’s uncompromising focus on delivering what the Guest wants.

The Guest wants something Magical, something no one else in the world provides.

And prior to Disneyland, the American standard for a Family outing was an Amusement Park, a Circus, a State Fair, a Carnival.

The American Carnival was a traveling show. Descending on a town, the Carnival would quickly set up in a vacant field or empty parking lot.

The mechanical rides never won awards for passenger safety.

The Carnival workers, known as “Carnies”, had a reputation for being unkempt.

Walt Disney ruptured the negative stereotypes and reinvented the industry, including the workers, to become a category of one.

Why?

Because the Public would pay for quality, return often, and tell their friends.

Is there a business owner you know who wouldn’t want organizational vibrancy?

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Excel Like You Mean It

Excel Like You Mean It

If you were accused of living with vibrant business excellence balance, would there be enough evidence to convict you?

When i say excel like you mean it, i mean, and sorry if this feels uncomfortable, does the level of excellence rise when you show up? Does it remain high when you’re not there?

What if it did on both accounts?

Here’s the harsh reality, it’s not the Disney Magic that makes it work, it’s the hard work that makes Disney Magic.

Nothing substitutes for focus, discipline, and a clear, concise, and compelling vision.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

What This Book Is Not

What This Book Is Not

What this Disney Business Chain of Excellence Book is not.

This Disney Organizational Vibrancy book is not designed for Disney history connoisseurs.

This book is not designed for Disney trivia buffs.

This book is not designed for Disney fanatics.

This book is not designed for people looking for a great story.

This book is not designed for people grasping at straws.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Make An Uncommon Business Excellence Book

Make An Uncommon Business Excellence Book

Make an organizational vibrancy book that flies in the face of what normal books look like?

Are you crazy?

  • What if people shun it?
  • What if it doesn’t work?

You can feel the logic in those questions because they’re no-brainer questions, questions every smart leader would ask.

But what about these.

  • What if people love it?
  • What if it works better than your wildest dreams?

Of course, there’s no guarantee either way.

This is why most people, and most organizations, stay on the tried and true path of good and very good.

The commitment to make excellence the only goal is scary for most.

Why?

Because it requires risk.

Risk scares people and organizations.

This is fundamental, elementary even.

And true.

But what if instead of being scary, risk was embraced as essential to your health and the health of your organization?

Not until leaders, and organizations, desire to make business excellence risk-taking mandatory will cultural transformation start spreading its wings.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

If You Need Inspiring Words, Don’t Do It

If You Need Inspiring Words, Don’t Do It

Be so clear about the organizational vibrancy you want to architect, build, and grow that nothing can extinguish your fire.

Burn the ships.

If what you’re doing doesn’t make our world better, you’ll know it because you’ll keep hitting your snooze button.

And if hitting the snooze button is your modus operandi (yes, it’s criminal), no amount of inspirational quotes and anecdotes will ever move the needle.

Positive, uplifting quotes are wonderful. They give us the same warm and fuzzy feeling a shot of whiskey provides to an alcoholic. But you’ll never see anyone world-class doing shots before they do important, inspiring work.

Our goal is to literally jump out of bed at the first chiming of our morning ringtone and welcome the brand new day like we’re welcoming the most important day of our life.

Is boldness genius?

You could Google it to research who said it (like it even matters), or you could say it and get to work – like you mean it (which matters more than anything).

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This website is about our WORK. To ponder today’s post about our HOME, click here.