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Brand Loyalty

The Apple Temple

The old phone (right) automatically sets up the new phone.
Easy to follow steps.
The iPhone is an intuitive tool.

The Apple Temple.

Trust built this temple.

Trust keeps the temple open.

Turning the iPhone 11 Pro Max into my new phone was easy yesterday, as expected.

Picking up the Series 5 Apple Watch in a few hours to complete the business equipment upgrade.

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Categories
Brand Loyalty

You have one job – maintain or enhance?

Disney Keynote Speaker
Your job isn’t to maintain, your job as a leader is to make things better.

 

 

This list is courtesy of Seth Godin.

  • Add energy to every conversation
  • Ask why
  • Find obsolete things on your task list and remove them
  • Treat customers better than they expect
  • Offer to help co-workers before they ask
  • Feed the plants
  • Leave things more organized than you found them
  • Invent a moment of silliness
  • Highlight good work from your peers
  • Find other great employees to join the team
  • Cut costs
  • Help invent a new product or service that people really want
  • Get smarter at your job through training or books
  • Encourage curiosity
  • Surface and highlight difficult decisions
  • Figure out what didn’t work
  • Organize the bookshelf
  • Start a club
  • Tell a joke at no one’s expense
  • Smile a lot.

 

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Categories
Brand Loyalty

How are you different?

Disney Keynote Speakers
i don’t carry very much and always intentional about what i carry. Photo: Going-to-the-Sun Mountain dusted with snow, late September 2017.

 

It was an entirely new experience.

A mashup between a keynote speech discovery call and a cultural transformation planning meeting.

Keynote speeches are usually a one-and-done scenario.

Yet we talked like there could be long-term opportunities.

In reality, it’s my generous offer to expand the keynote speech.

To offer more without increasing the price.

Why?

Because they have indicated they’ll pay my full keynote speech price.

i offered way more than a typical keynote speaker offers.

Why?

Differentiation.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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Brand Loyalty

He did something that crushed it all

Disney Cast Members
Tom (right) was our heir apparent for Bob Iger’s position (Disney CEO). The Board nixed it. Tom is no longer with Disney but he was at Disney yesterday, working.

 

Disney Grand Floridian Cast Members
Disney’s Grand Floridian Resort and Spa Cast Members. Rare to see two Walt Disney Legacy name tags this close together.

 

Disney Cast Members
me, Pete, and Jerry. Jerry and i go back almost three decades. Pete and i, about three minutes.

 

Disney Cast Members
Brett has a twin brother Brent. Brett and Brent are known among Grand Cast as “the Twins”. Have known them both for almost three decades. The Grand is a special Disney Family atmosphere.

 

He did something that crushed it all.

Whatever it was, it couldn’t outweigh all the good he did.

When the Disney Board speaks, people listen.

So Bob Iger extended his contract at CEO.

PS. Richard is 92 years young.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Brand Loyalty

Few things in life are as powerful as a great reputation

Business cultural divide
Much is theorized about the rift between the Executive Suite and the front line. Source in lower left corner: Deloitte. Image from Pinterest.

 

Few things in life are as powerful as a great reputation.

Few leaders (at any level) are held accountable with 360-degree anonymous surveys because few can wrap their arms around the notion that revenue and leadership reputation are inextricably linked – in good times and in bad.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.