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Professionally Speaking

Most rehearsed ​speech ever

Lake McDonald Lodge
Hoping to speak in Glacier National Park in the near future. Lake McDonald Lodge pictured above.

Most rehearsed speech since 1999? Tomorrow’s Leadership keynote.

Why?

Experimenting with doing more in less time. Same speaking client as last year, but with 60 minutes less time. To convey the same message with less will require a great level of precision.

Perhaps after speaking for 20 years, i’ve finally learned how to rehearse. It sure feels like it. And it feels good. Better late than never.

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Professionally Speaking

To excellence and beyond

Toy Story gang
The Toy Story gang at Baring Falls in Glacier National Park.

“To excellence and beyond.”

The goal of great leadership is to inspire every employee to deliver excellence all the time, every time. And to do so willingly and exceptionally.

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Professionally Speaking

Why is it important to be reminded or enlightened?

Walt Disney picking up trash
Back in the day, we hadn’t yet added the word please. Why? Excellence is a journey, it doesn’t fall from the sky.

Why is it important to be reminded or enlightened?

A positive catalyst is always helpful. Sometimes a negative catalyst proves equally as effective.

In prepping for a keynote yesterday, i am inspired to create questions regarding the speech’s leadership business insights.

Why?

To illustrate, with the audience’s words, not mine, how critical (and how simple) it is to apply the insights versus simply being familiar with the concepts.

Possible questions:

  • Why does knowing this matter? What grade do you earn daily, weekly, monthly on your delivery?
  • What, if anything, do you gain from this photo? (Photo is a Disney trash can inscribed with, “Trash Please”)
  • What do you do with the obvious fact that your behaviors drive how your employees treat your customers?
  • What do you do with the obvious fact that your employees’ behavior drives your customer’s brand loyalty?
  • What do you do with the fact that your customer’s loyalty drives long-term profit more than anything else you do?
  • Is it acceptable to downplay, and discount, common sense?
  • How do you feel about the second three-legged stool?

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Professionally Speaking

TEDx Talk in Kuwait

Disney TEDx Speaker
On average, overnight success takes about a decade.

TEDx Talk in Kuwait is being proposed for late April by my agent, Thinking Heads.

Here are some notes for the proposal:

Assumptions:

  • 12-16 minute speech
  • Clear, concise, and compelling idea
  • Universal application
  • Easy and immediate implementation
  • Inspiring

Thesis:

  • Personal and professional vibrancy is overwhelming because our goal is incorrect and going the extra mile to reach the goal is a flawed proposition

World Challenge:

  • To simplify and scale exceptional service for everyone we encounter, every day

World Solution:

  • Unveil the blinding flash of the obvious that aiming for satisfaction is dangerous
  • Revealing the paradox of going the extra mile by illustrating going the extra inch

Bonus: 

  • Issue a 72-hour challenge for the audience to implement the ridiculously easy solution of going the extra inch and to teach it to others

Ultimate outcome:

  • Make our world an exponentially happier and more vibrant place not only for the recipient but also for the giver

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Professionally Speaking

Huddle up

Disney Institute trainers
My final Super Bowl engagement was Super Bowl 48 in New York/New Jersey. This is part of our team rehearsing (and having some fun).

Yesterday while prepping for a speech and searching for an older photo to use, i stumbled upon lots of Disney Institute photos.

The distraction was fun, of course.

The speech is a month away and there’s no ticking-clock pressure to stay focused.

Worth mentioning too that this speech preparation is a more concentrated effort to increase the use of photos and to have fewer slides with words. Additionally, any slide with words is being reevaluated to pare it to three words or less.

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