What’s a BFO? It’s a Blinding Flash of the Obvious.
Recently, I was in the middle of a lively discussion on the things that keep employees from getting actively involved with finding solutions to improve Employee morale, Customer satisfaction and Financial results.
One person said, “Language barriers. I may speak with an accent, but I don’t think with an accent”.
I loved hearing that.
Because it taught me something. Something I already knew, but subconsciously forget.
I thanked that person later.
Walt Disney used to say, “I never know where our next great idea is going to come from”.
I was gently reminded of exactly what Walt meant, and how that applies leaders in his organization.
Teaching often seems so one sided. It’s not. I’m living proof.