A huge Customer Service moment

American Airlines Customer Service
American Airlines Customer Service at Orlando International Airport baggage claim blew me away.


American Airlines Customer Service
This is a huge wow moment.


A huge Customer Service moment by two American Airlines employees at Baggage claim.

i asked them (above), “Is this an American Airlines thing or are you the only two who do this?”

They said they are the only ones.

What’s special about what they do is the extra effort they demonstrate by placing every passing piece of luggage handle up so customers may easily grab their bag.


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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.