Exploited advantage? Time-tested, world-class business insights, done Jeff-style. What’s the business advantage to understanding and exploiting the service-profit chain? • • • • • This website is about our WORK. To ponder today’s post about our HOME, click here. By jeff noel Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites. View all of jeff noel's posts.