The clearer you are the better your results

Disney Patient Satisfaction Keynote Speakers
We filled the seats (300-400 each time) twice a day for two consecutive days, two to three times a year.


The clearer you are the better your results.

We assume if we cover the stuff in orientation that it will stick.

How’s that working out for you?

We remind the team in our annual company meeting and assume it will help.

How’s that working out.

All day.


All three shifts.

Every employee.

Imagine if you could instantaneously say in priority order, “Here are our top three priorities.”

Can you imagine this?

To get there you need to be…




Nothing disconnects a willing employee faster (and longer) than holding them accountable for something they didn’t realize was more important than what they thought you meant was most important.

Nothing sabotages world class customer service faster than a disengaged employee who thinks their leader is clueless.




On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.


By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.