Why would you settle when it’s not necessary?
The only limitations you have are those you impose upon yourself.
Struggling to create better brand loyalty?
Challenged to create a vibrant brand where at least 80% of your customers would definitely recommend and definitely return?
Challenged to create a strong internal service culture where at least 51% of your leaders are rated by employees as excellent?
Do you have a personal conviction that good and very good aren’t good enough?
Do you understand the dramatic difference between an excellent emotional connection’s ability to increase brand loyalty, a very good emotional connection producing very good results and a good emotional connection generating good results?
Can you articulate the difference between a good emotional connection and an excellent connection; and the difference between a very good connection and an excellent connection?
If you can, and i’m assuming you can, why would you settle?
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