Categories
Authenticity

Another TED Talk on Building (and rebuilding) Trust

Disney Classroom flip charts
In a few minutes, i began to understand the magnitude of the classroom punk-effort.

 

Disney Classroom flip charts
One flip-chart after another…there was a new message.

 

Disney Classroom flip charts
Even live-action character quotes.

 

Disney Classroom flip charts
Underneath, another gem. They tried to disguise it with an official-looking “Day 2” title page.

 

Disney Classroom flip charts
Underneath.

 

Disney Classroom flip charts
Different handwriting is the first clue this involved more than one person.

 

Disney Classroom flip charts
The classroom would think i drew this. i did not.

 

 

This TED Talk by Harvard Business School Professor uses authenticity, logic, and empathy as three points for her triangle model in building (and rebuilding) trust.

What was significant to me early on in her speech was a secondary message addressing being authentic.

 

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five different sites.