Being Brave Means Being Kind And Tough At The Same Time A professional speaker has the obligation to push and pull people out of their comfort zone. Misleading someone by not telling them the truth is worse than being unkind. Being tough, with a big heart, is one of the kindest things we can do for others. Next Blog By jeff noel Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites. View all of jeff noel's posts.