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Being Brave

Leadership accountability works best with perfect clarity

Mickey and Minnie Mouse on Parade float
What the public focuses on – the 3-O’clock Parade.

 

Disney World peak attendance
What the organization focuses on – how to keep the Magic alive after the Parade is over.

 

What the Senior Executive saw as being rigid and inflexible, i saw as clarity.

Funny how the same thing can be seen paradoxically opposed.

One of the four world-class leadership basics is accountability.

Accountability works best with perfect clarity.

Less than perfect clarity brings less than perfect results.

Either way, a culture is established and practiced daily based on the way expectations are determined, communicated, and enforced.

 

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five different sites.