Show me the conviction

Disney Customer Service Speaker
Rare photo of jeff leading Disney Institute tour before Park opening.


How easy is it for you to tell if someone is fully convicted about something, or if they are faking it?

i asked myself the same question.

Then, in a serious moment, i dove deeper.

The lack of conviction is easy to see.

Too many little inconsistencies that the sender can’t perceive but the receiver hears it loud and clear.

This conversation with myself started months ago with a new client. And five minutes ago, i stumbled upon this brilliant video to explain the concept a different way.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.