The key to exceeding expectations

Apple iPhone X delivery
originally scheduled to deliver Dec 1-8.

 

 

Under-sell and over-deliver.

Apple surprised me a couple days ago.

It was delightful.

The key to exceeding expectations is to do things that surprise and delight others.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.