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Dear Son

The target for all customer service efforts?

Fresh apple
Yesterday’s lunch dessert. Great natural toothbrush too.

 

Wow.

The target for all customer service efforts?

When something is surprising and delightful.

The contract was executed a day late but I’ll take it. So delightful to check business checking first thing this morning.

Not perfect, but excellent.

Perfect would have been before yesterday.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five different sites.