Collaborated with our Son and a trusted colleague

Lee Cockerell highly recommends this book.

Collaborated with our Son and a trusted colleague to run a few thoughts by them before i sent an email or made a phone call to the event owner in yesterday stories over the past week.

The colleague referred to a book (photo above) Lee Cockerell highly recommends.

While i will likely never read it, there was solace provided by my colleague in his recommendation.

Basically, do not compromise on your video and audio recording are strictly prohibited.

Son, this is why working at Disney takes special people to constantly give much more than any industry standard for resolving Customer, Employee, or Vendor tensions. Not all people are able to do this generously, for a lifetime. Some are challenged to do it for a single day.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.