Disney is everywhere.
Disney is so pervasive that it can be right in front of you and you can’t see it.
Attention to detail in world-class service can be similar.
So much detail that you can’t recognize the superior attention to it.
You might only recognize something when the detail is missing.
Take cleanliness at a Disney Theme Park for example.
You expect it but you really don’t notice how remarkable it is.
You’d only start to notice if we weren’t keeping everything so clean.
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