How important is new employee orientation?

Disney University exterior view
Yesterday, lunch meeting at Disney University.


Q. How important is it to conduct new employee orientation as the very first day (no exceptions) of work for newly hired employees?

A. If an organization doesn’t immediately set context for everything else that will happen in an employee’s career, what is at risk?

Seriously, let that sink in for a minute…

  • New people filling in the blanks by guessing
  • Making assumptions about priorities and focus
  • Questioning why their questions aren’t anticipated, and answered without having to ask
  • Feeling like the slick marketing doesn’t live up to the real thing
  • Setting the tone that winging it is acceptable
  • And on and on

Disney over-focuses on this question and insists that every new employee (Cast Member) attends Disney Traditions, every new employee’s first day of work.

The day is spent building an emotional connection to the Disney company culture that by the end of that first day, it’s something everyone wants to defend.

When done with excellence, that feeling should last a lifetime.




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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.