Heading out in a few minutes to the local watering hole (Dr Phillips Starbucks) to meet with Lee and get the galley proof for his forthcoming book, The Customer Rules: The 39 Essential Rules for delivering Sensational Service. Preorder on Amazon.
Like I said in yesterday’s post, can you measure how far you’ve come? On multiple levels.
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Note: This was written 100 days ago, in real time. It posts to the world today, because I’m weird. Weird is the new cool. Or some such nonsense.
Do you know if I will be able to download his new book to my iPad?
Donna, may I suggest checking the Amazon options? Would check myself for you but I’m running on fumes right now. 🙂
Will do. Thanks.