There’s a reason this question is so important

Magic Kingdom Castle improvements 2015
Always improving the Guest Experience.

 

Magic Kingdom Castle improvements 2015
Continuous improvement is Disney’s DNA.

 

Disney Customer Service Keynote Speaker
Yesterday’s 10-mile run included a walk through Disney’s Magic Kingdom.

 

There’s a reason this question is so important:

What’s the ratio between taking action based on our own original thought vs taking action based on someone else’s recipe for success?

Classic battle of crazy vs tried and true.

If all we had to do was follow the “success” recipe(s), we’d all be astonishing successful wouldn’t we?

 

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.