Why does Starbucks play music in their stores?
When you are in a Starbucks, do other conversations distract you?
Why have libraries historically insisted on silence?
When you are in a silent library, would other conversations distract you?
Now move to a classroom setting and the audience is asked to quietly think and write in their class guide.
Low volume classical music in the background?
No sound whatsoever?
Where in our workplace do we draw the line and no longer worry about being intentional?
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Thanks Jeff for the post on music and being intentional. I would often communicate to our staff that while our purpose in our culture is to make someone feel special, it often doesn’t just happen, you have to plan for it. I love this article on how a security guard at the Magic Kingdom at WDW did just that, he planned on fulfilling the purpose and the rewards are obvious – otherwise I wouldn’t be sharing it: https://www.huffingtonpost.com/2012/07/23/disney-world-security-guard_n_1695034.html
Thank you David. Being intentional is the one, distinctive factor between thriving and merely surviving. In business. In life.