Should businesses focus on the small details or the big details?

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Trick question. Business should do both. But most don’t do the small, seemingly insignificant details because they don’t think enough people will notice. They’re mostly right.

But don’t we all know that it’s the businesses that do sweat the small stuff that create a great reputation? How? Compare today’s photo with yesterday”s…

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.