Island time

9-second video: Catch a fire.

Catch a fire.

Bob Marley

Yeah mon, welcome to Jamaica.

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i love this place

Disney Keynote Speaker Jeff Noel
Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.

i love this place. i love this moment.

dad

Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.

Note: During my Disney career from 1982-2014, never once called a Guest a customer. Using customer in this post to speak the language of ‘outsiders’, the unindoctrinated.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Got knowledge and theory?

You are the CDO (chief development officer) of You, Inc.

dad

After consuming that video/quote/story, it…

Makes you think of?

Makes you want to do?

You’re gonna start doing?

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Who dat remarkable worker?

Disney Keynote Speaker
None of that is made up.

Your work contribution is your brand. Be a great brand. 

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Disney colleague love

For former Disney Keynote Speakers
Celebration, Florida.
For former Disney Keynote Speakers
L-R: Alicia, Joseph, David, Jungle Jeff.
For former Disney Keynote Speakers
You knew this was coming. They didn’t though.

If you’re gonna take selfies, make at least 66% of them ‘cool’.

dad

Laugh as often as you can. Someday your show will be over.

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This website is about our WORK. To ponder today’s post about our HOME, click here.