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No really

The paradox of boredom

On a napkin, on a moment’s notice, for an audience of one, a 5th grader.

The paradox of boredom is simple.

You either pick never getting bored with the good and decent basics or you pick the opposite.

Find a million ways to stay motivated.

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Categories
Video Sharing

This video on selling basics is better than i thought

Habits and rituals.

That’s how you operationalize or destroy organizational culture.

It works in sales too.

i’m not skilled at selling for people’s money.

i am skilled, however, at challenging others to .think .differently

And the cool thing is this…

It never feels like work.

And the bonus…

It inspires me to maintain an insatiable appetite to learn and teach.

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Categories
Disney Brand Loyalty Book

Leadership 101

Disney Keynote Speaker
Leadership 101.

 

Leadership 101.

Have convictions.

Be open to new perspectives.

 

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Categories
Disney Brand Loyalty Book

Disney Customer Service Basic is to make eye contact and smile

Lyft driver photo
At Disney, we focus, intentionally, on smiling when we make eye contact. Also noteworthy, everyone in business faces public scrutiny.

 

Miguel was a nice person.

He chose his photo above.

He’s in the people business.

In the making people feel safe and comfortable business.

The trust business.

Imagine Disney marketing their Theme Parks and Resorts with Guests and Cast Members interacting and the Cast Members are not smiling.

Be intentional.

In your recruitment ads, your hiring goals (hire friendly people), your marketing, your employee training – these are a few of the mountain of things that make up your public brand image.

As i looked for a photo (and idea) for this post, i randomly fell on the Lyft receipt. i take photos of every business receipt to use in Quick Books business accounting.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Dear Son

The basics of your business identity

Business tagline
Met the owner two days ago. Raising the Standard is Jaque’s DNA.

 

Small business story
Jaque started with one push mower. Now he only does upscale contracts.

 

The basics.

Vision.

Mission.

Story.

Jaque told me, “Eighty percent of my revenue comes from 20% of my clients. Your neighbor is one of my top clients.”

Note: My neighbor is in real estate and uses Jaque’s company commercially, and now, also personally.

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This website is about our WORK. To ponder posts about our HQ, click here.