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Video Sharing

This video on selling basics is better than i thought

Habits and rituals.

That’s how you operationalize or destroy organizational culture.

It works in sales too.

i’m not skilled at selling for people’s money.

i am skilled, however, at challenging others to .think .differently

And the cool thing is this…

It never feels like work.

And the bonus…

It inspires me to maintain an insatiable appetite to learn and teach.

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Categories
Disney Brand Loyalty Book

Leadership 101

Disney Keynote Speaker
Leadership 101.

 

Leadership 101.

Have convictions.

Be open to new perspectives.

 

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Categories
Disney Brand Loyalty Book

Disney Customer Service Basic is to make eye contact and smile

Lyft driver photo
At Disney, we focus, intentionally, on smiling when we make eye contact. Also noteworthy, everyone in business faces public scrutiny.

 

Miguel was a nice person.

He chose his photo above.

He’s in the people business.

In the making people feel safe and comfortable business.

The trust business.

Imagine Disney marketing their Theme Parks and Resorts with Guests and Cast Members interacting and the Cast Members are not smiling.

Be intentional.

In your recruitment ads, your hiring goals (hire friendly people), your marketing, your employee training – these are a few of the mountain of things that make up your public brand image.

As i looked for a photo (and idea) for this post, i randomly fell on the Lyft receipt. i take photos of every business receipt to use in Quick Books business accounting.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Dear Son

The basics of your business identity

Business tagline
Met the owner two days ago. Raising the Standard is Jaque’s DNA.

 

Small business story
Jaque started with one push mower. Now he only does upscale contracts.

 

The basics.

Vision.

Mission.

Story.

Jaque told me, “Eighty percent of my revenue comes from 20% of my clients. Your neighbor is one of my top clients.”

Note: My neighbor is in real estate and uses Jaque’s company commercially, and now, also personally.

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This website is about our WORK. To ponder posts about our HQ, click here.

 

Categories
Professionally Speaking

The economy of vision

Many Glacier Hotel
What’s the vision for Many Glacier Hotel? Does everyone know it? Does everyone love it?

 

The economy of vision.

A few days ago, i asked the social worker about her biggest leadership challenge.

It was “poor leadership,” but now she has hope.

Six months prior, her company got a new leader.

His vision is so economic.

Food, faith, fun.

So simple, i remembered it days later, without writing it down.

Everyone likes good food, so insist on making it good.

Let people live and express their faith.

Make the place fun to be in.

 

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This website is about our WORK. To ponder posts about our HQ, click here.