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Final 120 Days

Disney Engraving Cast Member Name Tags

Disney Cast Member t-shirt from 1980’s
Disney Cast Member t-shirt from 1980’s. Wore it yesterday to go furniture shopping.

Disney Engraving Cast Member Name Tags…400 per day, 100k a year.

If you look closely in the video, there are clips from a Disney Traditions class. In reality, a traditional and very special presentation makes the reciepient feel Magical (hinting to you that what you see in the video isn’t exactly how it happens…it’s much better).

Guessing this clip was modified to keep the “secret’ a secret.

Ask me and i’ll tell you the secret face to face, and then ask you to pinky-swear to keep it a secret.

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Podcast

We start with Cast Previews

Disney Podcasts
Recorded two episodes yesterday. One on Dreaming and one on Coaching.

Launched If Disney Ran Your Life January 25, 2019.

Have recorded six episodes, including number 5 and 6, yesterday.

Until further notice, every Podcast episode we publish is considered part of the Cast Preview stage. Cast Previews are offered to employees when we (Disney) are close to opening something new (Theme Park, Hotel, Attraction, Restaurant, etc).

Cast Previews are a Disney strategy to tweak and refine the Guest and Cast experience. It’s a critical success factor.

My wife and i have always loved being among the first to spend a night, ride an attraction, take a cruise, or dine in a new place. So special and Magical.

As we use it at Disney, so i am using it for the podcast.

Sidenote: i didn’t launch with this in mind. 

Big mistake.

Should have seen it coming.

Perfect example of 80 & go (Episode 3).

So an outcome from this is the opportunity to reprise the January 25 Intro episode. Jody Maberry asked me three core questions:

  1. Who is Jeff?
  2. What does he do?
  3. What can we expect?

Some details for consideration:

If Disney Ran Your Life is a chance for you to develop new opinions about personal vibrancy, and to try out ideas among people with similar hopes and challenges.

Jeff is focused on the big picture, but he has the experience and passion to help you .think .differently about everything, and challenge you to take calculated risks and turn desire into action and action into change – small, practical steps you can take to develop new habits, stop old habits, and modify habits that can use refinement, as you seek to build a more balanced life.

If Disney Ran Your Life podcast might be a great fit if:

  • Your mental attitude could improve
  • Your physical health could be better
  • You seek greater peace and contentment
  • You’re often over-worked and under-appreciated
  • You’d like to be more organized at home 

Imagine your once-in-a-lifetime opportunity to partner with someone from one of the most  (#4 in 2018) admired companies in the world, who has been teaching global leaders since 1999 about organizational vibrancy, and who has translated Disney’s time-tested business principles into practical, common-sense blueprints for you to use as you pursue personal vibrancy.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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Disney Brand Loyalty Book

Travel down this Disney Rabbit Hole

 

Disney Institute speakers
Disney Institute Customer Service Summit yesterday at Disneyland.

 

Disney Institute speakers
Disney Institute is a world-recognized leader in professional development.

 

 

Travel down this Disney Rabbit Hole: 79 Disney insights supposedly gleaned from Cast Members.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

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No really

An unprecedented Disney management reorganization

Best Disney Keynote Speakers
While walking in World Showcase yesterday.

 

Disney Lodgekeepers (housekeepers at Disney’s Wilderness Lodge) had an idea shortly after Disney’s Wilderness Lodge opened in 1994.

To maximize daily efficiency with the fewest number of linen-room trips for supplies, Lodgekeepers packed as much onto their linen carts as possible.

A heavy linen cart on a carpeted floor is hard to push.

In the mid-1990’s Walt Disney World was unveiling Performance Excellence – an unprecedented management reorganization.

The primary goal was to tap into the knowledge “library” and experience base of the front line Cast Members.

The secret leadership ingredient that went missing from all previous “empowerment” initiatives was leadership involvement and approval.

Performance Excellence was designed to provide the missing link.

When the Cast said they wanted a self-propelled linen cart (like a self-propelled lawn-mower), leadership checked with our linen-cart vendor and you can just imagine their response.

Cool idea, but no.

Such a thing didn’t exist.

Anywhere.

So Disney leadership relayed the message to the Cast and the Cast responded, “But you said this time we promise.”

Long story longer – guess who co-owns the patent for the first ever self-propelled linen cart?

Additional backstory:

Disney’s Central Shops (where we build the Magic) and the linen-cart vendor partnered to invent the cart and receive the patent.

A Disneyland Merchandise Executive was visiting Walt Disney World – specifically, Disney’s Wilderness Lodge – and noticed the self-propelled linen cart in her hallway.

She took an existing idea and made it work for the outdoor food and beverage carts at Disneyland.

Can you imagine how heavy a beverage cart is that’s full of cases of bottled and canned drinks?

Creativity, for Disneyland Merchandise, didn’t mean invention, it meant adaptation.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Emotion Trumps Everything

Feels like home, and has for decades

Epcot Spaceship Earth at night
Last night walking to car from dinner at Mexico

 

Epcot did not feel like a Disney Theme Park last night. It felt like my hometown.

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