Pushing people matters

Disney customer service speaker Jeff noel
World-class squinter. World-class, professional antagonizer.

When someone pushes you uncomfortably, it is almost always because they care about the team.

Note: Family is your most important team.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Do these leadership reps please

motivational quote about motivation
The aspects of things most important are hidden because of their simplicity and familiarity.

Do these “Executive, let’s get started” leadership reps please. Metaphorically work on form before adding weight:

  1. Hang 3 pics in your office: your customers serving their customers, your employees serving your customers, original business building ‘founder’s garage’ photo.
  2. Drive speed limit for one week
  3. Start day on knees 1st thing (one minute every morning)
  4. 30 mins professional development, 5x/week
  5. Solicit ‘extra-inch’ culture story from each cabinet member weekly
  6. Share one ‘extra-inch’ culture story in every town hall mtg
  7. Have someone compile every ‘extra-inch’ culture story
  8. Create extra-inch’ culture stories viewing area (use multiple, diverse, redundant methods)
  9. Lunch with front line employee(s) 1x/week
  10. lol minimum 1x/daily at work

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This website is about our WORK. To ponder today’s post about our HOME, click here.

C S Coach

southwest USA high mountain desert from jet
Upper right: the dam and lake from last blog. Searched Google for Southwest USA dams. Can’t find a match.

C S Coach.

Not C S Lewis.

C S Coach.

Can’t share why publicly.

Why?

Probably go to hell for the sarcasm.

But, next time you see me….

Ask.

This concludes today’s fun riff capturing the newest ‘book titles’. Prior to today, Judas stood alone. Feels therapeutic to add three new ‘titles’ – Ms. Treeted, Dr. Unk, and C S Coach.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Convincing yourself?

Looking across 8 lanes of I-4 to the Disney Casting Center.

Convincing yourself?

Not really.

Convincing others?

Double nope.

i may be your one true hope for a coach who will help you see clearly what you do (blindspots), and what you think no one else notices (yet they see it clearly). i can help you get better at what you’re already good at, which is your habits.

My expertise and the thing that changed everything for me, is asking better questions more often. Questions that people either never ask, or questions that make people put their head down and hope the teacher doesn’t call on them.

In parenting circles it’s called tough love.

You’re great at habits.

Create better habits – get better results.

It’s that simple.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Balancing humility with strength is challenging

Disney Keynote Speaker jeff noel
Most executives are easily distracted by bright, shiny things.

 

Dear Company Executive,

Do you trust your gut?

Me too.

May i remind you…

Recently, you received the gift of gut reactions from the only person (me) that confronted you when none of your inner-circle did, even though they had ample opportunities. And i did it quickly, after a single encounter with you.

So you know first hand how incredibly powerful my gut (and courage for confrontation) is.

First, here are the key snippets from a sterotypical Executive Coach’s website:

 

  1. “I have also earned the Master Certified Coach (MCC) designation from the International Coaching Federation.”
  2. “Less than 5% of all professional coaches worldwide hold this designation.”
  3. “The primary significance of this for my leaders is that a) I have done a ton of coaching, and b) I have been judged by my peers as meeting the highest standards of the coaching profession.”

 

Now, i’m gonna dissect my gut reactions based on the three points above.

 

Sentence 1:  Sounds impressive, and she needs to sound impressive. She’s sunk if she can’t sound impressive. Period.

Sentence 2:  The wow-factor, top of her industry. This was a purchased opportunity, like an MBA or a PhD. She needs the wow factor.

Sentence 3:  Like “going-the-extra-mile” is a flawed proposition, this sentence reveals something inexperienced CEO’s will never know. Disney has a standard of excellence that no one can comprehend, except those who spent a lifetime there…that’s 30 years for me, my Executive friend. i’ve literally seen it all, at every level. From Michael Eisner and Frank Wells to brand new Custodial Hosts and Hostesses (janitors).

 

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.