coaching – Disney Brand Loyalty Keynote Speaker

Best, average, worst days

list of things that make up a typical day for an executive — A simple question: “Describe consistent elements during a typical workday.”

list of things that make up the best days for an executive — “Describe consistent elements when you have your best days.”

list of things that make up the worst days for an executive — “Describe consistent elements when you have your worst days.”

Everyone has average days, great days, and bad days.

Is it possible to identify and list the elements, the ingredients, the events, that lead to a day’s label?

Assuming we can, then is it possible to architect our days in such a way as to increase best days and reduce (or eliminate) bad days?

Note: When reviewing your “get-to-do’s” and your “have-to-do’s”, do you see the predictable alignments?

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Jungle Jeff’s Discovery Channel

Disney toy characters on a book shelf — Sent this pic yesterday in an email reply to an executive inquiring about my speaking availability.

What do you do?

i help you discover yourself and help you .think .differently about what you want to do with your discoveries.

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Asking the wrong question

Walt Disney quote — Walt saw the future so vividly that after he died his team knew where Walt wanted to go.

Dear CEO, your biggest blindspot….

In thinking more about it, totally confounded why you can’t (won’t?) answer the singularly most important question, “What is your vision?”

Could it be the wrong question for you?

No, not in a million years.

Note: Spent 30 years deconstructing and then reconstructing Disney’s world-class, time-tested Organizational Vibrancy DNA, into brilliantly simple and easily transferable insights.

The first, and most important, of the 19 architectural blueprints is Vision.

• • • • •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Reputation Coaching

Married couple posing with Mickey Mouse — Employees are customers too. Photo: Two retired Cast Members, with 66 combined years of Disney Service. They also are raving fans.

Reputation coaching to drive brand loyalty:

Define your customer promise: Identify your customers and align your promise for each customer segment.
Deliver your customer promise: identify your strengths – your core competencies – and deliver your strengths at every customer touch point.
Because human emotions trump everything else, connect emotionally with your customers and value your employees – they are customers too.

• • • • •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

What would you say?

What would you say?

About what?

If you were on your deathbed and your direct reports visited you privately, what is the last thing you would tell them?

Why ask you that?

Because…

Does it make sense to tell them now, instead of waiting, and likely missing the opportunity?

.think .differently

• • • • •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.