Final 120 Days

Stumble is as stumble does

Consulting framework
A sheet of paper, three hand-drawn lines (was 6 boxes) and then brainstorm the DNA of past, present, future. The future isn’t listed on this sheet (yet).

Stumble is as stumble does.

Preparing a business proposal for a local client, an aha moment appeared.

What if two of the five time-tested Disney business blueprints were saved for the future?

Never thought of it this way until yesterday, May 10, 2019.

Son, the beauty of a relentless pursuit of excellence is that ideas never stop appearing. Some ideas are contagious and need little (or no) time to appear. Other ideas take decades.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

What Are You Waiting For?

The most important question before spending money

cPanel PHP options
Yesterday Rob tutored me for four hours at my desk. All my blogs (19k+ posts) are on an outdated GoDaddy “Legacy” platform. We are migrating 16 sites from there to a new cPanel account with the latest tech options available.

Dear executive buyer, please keep asking yourself this question until you have a positive revelation.

What is this contract worth after my organization is exposed to, and changed by, the expert’s assistance?

  • What expenses will be slashed or eliminated?
  • What is the difference in organizational health before and after we complete a year-long legitimate effort?
  •  What short and long term worries and vulnerabilities become non-issues and how will that freedom feel?
  • What will the employee vibe be like when your culture is stronger, healthier, and more vibrant?
  • If you were to postpone starting for more than a year, could that indecision turn into two or three years (or never), and when you think about that how do you (and the entire organization) feel?

You should picture your previous life when you had few to no wellness habits and compare it to where you are today, now that you have integrated intentionality and consistency into how you behave in much healthier ways than before. What’s that worth? Hard to calculate, but blindingly obvious.

Worth noting that for a decade i’ve been a web and technology do-it-yourselfer by using GoDaddy’s inexpensive platform. That old way of thinking and doing is no longer effective for the way my business is evolving.

i’ve hired Rob on an indefinite monthly retainer to take my web and technology abilities into 2019 and beyond. This is going to change everything about the way i used to think and behave.

My old GoDaddy account’s highest PHP update is one update away from not supporting the WordPress blogs that contain my life’s work. And i never knew. Plus, the Legacy account has me trapped because it doesn’t currently offer even the lowest update solution.

Bottom line, what can be measured doesn’t always matter, and what matters can’t always be measured.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Disney Brand Loyalty Book

If you are not in a position to do the same, you’re stuck

grammarly writing stats
This is what writer’s flood looks like.


The following message is a copy and paste of an email exchange yesterday with someone seeking my time and advice. The famous Company is asking for a very detailed six-month proposal to elevate their company to world-class status without peer.

Here’s the email i wrote…

Ok, couple things…and all of this is my personal opinion from a lifetime at Disney and nearly a decade as a business owner.

Yes, we’ll figure out a call for Tomorrow or Tues …before 9am will be best…tomorrow 830am-9am? Time may need flex a little on either side.

Rereading your first msg, they’re asking you for a consulting proposal – for free!

Be careful…..Not a fan of this. And i’d probably only do it verbally, or if in writing, very high level, intentionally leaving out all the how-to’s.

That said, they are in a position to walk away from you because of who they are.

As an entrepreneur, i do not operate under any textbook theory – none.

Everything is negotiable.

Additionally, you will NEVER have enough leadership authority if you’re not willing and able to walk away.

If they want you, they’ll figure out how to get and retain you.

To go any further with this, we should talk. Words on a screen are tricky without tone, and banter.

Be amazed and be amazing.

PS. What do you want in your next 10 years? Does this position help you or does it protect you from something bigger that might not work?

During our call, i suggested the applicant ask the famous company, “What have you tried so far and why hasn’t it worked?”


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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.


No really

At the risk of antagonizing LinkedIn trolls

LinkedIn update comment
Click bait? Could be intentional. Might be unintentional. Doesn’t matter. It’s our choice as to what we do.


LinkedIn update comment
Ha. i came back, but replied only to my Disney Institute colleague Fernando’s comment.


The question in the photo above had me thinking. But i resisted the urge to reply.


The first thought was i shouldn’t give away my proprietary approach.

So i left.

Then i started to think about using my answer as today’s blog post material.

So i went back.

But hesitated again.



The second time around i wasn’t going to give the proprietary answer, but rather, insert intrigue – but only in a reply to a commenter, my friend Fernando.

You know, some reply that claims i know, and the bold statement i could get it in under 10 minutes – rather than observe a two-hour meeting.

Note: Give me one minute, individually with the CEO and each of her eight (educated guess) cabinet members and with one question, i’ll know in under 10 minutes.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.


Could This Change Your Life?

Well of course you are

Gapingvoid art
Metaphorically speaking, you need to want change as much as you want your next breath. From Gapingvoid Art.


You and your organization have major challenges.

You do not want an expensive solution.

Nothing you’ve tried so far has stuck.

You may have become numb to the drag of your survival and reaction mode.

Your organizational culture is you greatest ally or your biggest roadblock.

Right now and for the foreseeable future (and maybe forever), it’s a roadblock.

You think you need to fix your leadership.

You think you need to fix your customer service delivery.

There’s only one person who will insist you rethink those two obvious categories, plus the three other categories everyone ignores.

  1. Your pain will get worse before it will get better.
  2. Or, your pain will get worse and it will never get better (and never stay better).

These are your only two options.

Could you thrive living on the fringe?

Could you become the best in your category, or, could you become so amazing you create a new category – a category of one?

There’s no one else in the marketplace that will approach common cultural dysfunction issues with the same business karma.

i do not fail.

i can not do the work for you.

You will not succeed without me.

You have to be willing to be Cortes.

No guts, no glory.




This website is about our career health. To leave this site to read today’s post on my home health website, click here.