Easy or easily forgotten

Amusement Park Exit sign

 

(photo: Amusement Park exit sign.)

On the second of only three runs in ten days, this sign instantly brought to mind a missed opportunity. An easy thing to add, if only an organization’s culture thinks intentionally – a corporate culture by design, not by default.

Thank you for visiting Dorney Park.

There are variations and or additions that could be added, but most important to communicate is “Thank You”.

Easy.

Or easily forgotten?

Thank you for reading this post. Be amazed and be amazing today.

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Cultural transformation bootcamp for semi-desperate companies

Disney Management Keynote Speaker

 

(photo: Old Mid Life Celebration post. The quote referenced personal responsibility, but easily adapts to every CEO’s responsibility to demonstrate that culture is their number one priority.)

Cultural transformation bootcamp for semi-desperate companies.

Wouldn’t it be great if there was such a thing?

There is: How about Disney Management expert and retired Disney Institute Leadership speaker  jeff noel?

He retired early after 30 incredible years at Disney to give speeches to change the world. He’s still doing the same things he did at Disney Institute, but now you can hire him directly.

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It’s a habit either way

Orlando Professional Keynote Speakers

 

(photo: The Apple looks different when you turn around – and it’s not the branded experience on all their labels.)

It’s a habit either way, so why not pick the better one?

The desk attendants at the Gym have an insidiously less desirable habit than the one that’s a no-brainer.

As you walk in or walk out, the delivery of, “Have a great workout” and “Have a great day” is missing something important.

Timing.

When they delay two seconds the customer walks past and now has their back turned. The only way the customer can genuinely acknowledge the kind words is to turn around.

Solution? Yes. Make it a habit to do the same thing, just three seconds sooner, as you’re facing each other.

Every organization has a culture.

Either by design or by default.

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The treatment is so ridiculously simple

Disney Customer Service Speakers

 

(photo: Habits define an organization’s culture. Period.)

The treatment is so ridiculously simple.

Corporate culture can be distilled to one thing and only one thing – habits.

And habits are formed through repetition.

Change the pattern, change the habits.

What’s missing is the vision of the perfect pattern. For example:

  • Not a speck of trash on the ground. Anywhere.
  • Every customer’s expectations are exceeded at every touch point.
  • Every employee feels respected, appreciated, and valued. Everyday. All day.

Have fun today and be amazing.

It’s your habit.

Right?

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Literally every CEO is too busy to worry about their culture

Disney Customer Service Keynote Speakers

 

(photo: Most people don’t realize how difficult it is to speak on camera until they are asked to. Same with creating a world class culture. And no one actually asks you to because they assume you are already working on your culture.)

Most executives are stuck. And you might be one of them.

This is long so if you’re not a meeting planner or executive looking for a breakthrough keynote speaker, save your time and move on. And just to be clear about breakthrough, the platform and messages have been honed from 30 years at Disney.

Satisfied?

With your leaders? Your employees? With customer satisfaction? With profits? With your ability to continuously improve, at everything?

Are you serious about world class business excellence?

What if you could partner with a leader who is hellbent on helping you and your organization put a dent in your Universe?

For starters, to help you…

Live like you mean it.
Lead like you mean it.
Serve like you mean it.

To challenge you to choose between a life of seeing profit as the goal or seeing profit as the reward.

Remarkable keynote speakers, the ones that challenge everything and compel you to rethink the five keys to competitive immunity, well, yeah, we need more of them.

A new one just entered the marketplace….

The perfect keynote compels people to be brave enough to burn their ships..

If not now, when? If not ever, why?

407-538-4341 | [email protected]

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