Tag: Culture

Classic Whack-A-Mole

disney university hallway
Hallways tell stories. The stories told revolve around what’s on them.

Classic Whack-A-Mole…

A diluted culture doesn’t solve problems, it creates them.

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Diluted culture

Disney Performance Excellence booklet from 1990's
The Disney Decade (1990-2000) demanded unprecedented growth. Performance Excellence was the antidote for a diluted culture.

Growth dilutes culture. A diluted culture doesn’t solve problems, it creates them.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Got Communication?

Disney is big, busy, and customer expectations are out-of-this-world high. How do you communicate to every employee the most important things in a scaleable, digestible, and welcomed way?

Use your constant need to communicate with your team as a daily, tireless, world-class tool to inform and inspire what your culture stands for and why this is mission critical.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Childlike explanations

You control your behaviors. Your behaviors tell a story to your children about what you value. Same with leaders telling employees a story.

Two simple, key, repeatable messages: culture by design not by default, and, operationalize your culture with Human Resource processes you control.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

More whys please

5 Disney Institute speakers on stage
Why is the dude on the right acting so silly?

If vibrancy is a 10 on importance, why is your number so far from 10?

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.