The best Disney Customer service speech ever? When? In six hours. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want to stay on this site and read more posts from this Blog, click here.
CEO, CIO, CFO, CTO, EVP, Marketing, Advertising, Public Relations, Technology, HR, Front Line, Customer Service, Strategist, Planner, Board of Director, Spokesperson, Legal, Accounting, Student, Ambassador, Creative Department, R&D, OD, Social Director, Succession Planner, Tribe Leader. There, that should about cover all the stuff you are responsible for when you are a small business entrepreneur. Any […]
The silver bullet, and we’re not talking Coors Light here. Don’t we dream of finding the silver bullet? The silver bullet for leadership, for customer service, for brand recognition, marketing, market share, sales, etc. Maybe we are searching for the wrong solution. Maybe we should be in search of the …. smart bomb. Smart bomb? Yes. […]
Please listen carefully. This simple fact about public speaking may be the key to becoming a more effective leader. But only if people listen very carefully, and not rush through this. Here’s the truth about being a Professional Speaker: If you look out at your audience and they look bored, you’re boring them If you […]
Go Daddy is awesome. The past two days I’ve reconnected with Go Daddy, and remember why I love them so much. They offer world class customer service. Consistently. Great product. Great price. Great selection. Great service. That’s all a person can ask for, isn’t it? That a company would live up to their promise every […]