Totally Backstage Disney

Todays posts and the past several day’s posts themes are inspired by a recent iPhone photos discovery. An easier way to view and find certain smaller, more manageable categories of photos.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Who gets invited

Who gets invited to a Disney retirement party?

Whoever you want to invite.

Obviously the entire 100-ish Cast Member Disney Institute team get auto-invited.

But here’s the rub, i picked a small venue.

Didn’t pick it to keep it small. Picked it for what the Contemporary Resort and the entire North end of Walt Disney World property means to me.

We live, intentionally, less than one-mile from the North side of Walt Disney World property. Can literally see our home from The Napa Room.

Thirteen of the 15 total years in Resort Operation’s locations are visible from The Napa Room. The other two Resort Ops years were at Disney’s Yacht and Beach Club Resort Hotels (1990 opening team).

Back to who gets invited.

Wayne gave me 12 extra invitations. That’s it. Understood it because of DI’s size and the Napa Room’s size.

  1. Cheryl Noel
  2. Chapin Noel
  3. Lee Cockerell
  4. Bob Spina
  5. Joe McColgan
  6. Lori McColgan
  7. Karel Rhodes
  8. Djuan Rivers
  9. Richard (The Grand’s Legendary “Greeter”)
  10. Neal McCord (my first Resort Ops supervisor and the person who recommended me to Disney Institute)
  11. Joao (John) and his wife….
  12. Arlete (The Grand’s legendary Main Lobby Showkeepers)

Intimate was the way to go.

Would have been cool if Walt (and Roy) Disney stopped by in a Dream.

Maybe they did.

Due to the Pirates Code, their appearance (or not) has never been commented on.

Richard Disney's Grand Floridian legendary Greeter
Richard and i worked together in the mid-and-late 1990’s. My son and i visited his Kissimmee Hospital room to pay final respects before heading to Glacier National Park. Richard was still lucid. When we returned, he was onto his next realm in our Universe.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Disney Institute 1999-2014

Thought Cheryl and i would spend 40 years each at Walt Disney World. Can you imagine one couple serving and leading (and having fun) for 80 years combined?

Which begs the profound question – the one i coined and operationalized at Disney Institute…

So what?

So what if you spent all those years at Disney. Who cares? What does that give you after you’re retired? And finally, so what, was it worth it?

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This website is about our WORK. To ponder today’s post about our HOME, click here.

A simple apology

Disney Genie service
There will be massive apologies needed for Guests who are not dialed in to the business enhancement.

Twice in 10 minutes there was a profound thought in the power of a simple apology to defuse a tense situation.

Without the apology, inaccurate assumptions proliferate.

With an apology, tension should melt away.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

What chew talkin’ about Willis?

Steve Jobs on stage announcing iPhone
Anyone could have thought this up. Many probably did. Steve got it done.

When people .think .differently, they are inspired to look at polar opposites.

From going the extra mile to doing next to nothing.

From balance is a myth to balance is not a myth.

From midlife crisis to midlife celebration.

From waiting for the question to asking the question.

From defaulting to surviving, to over-focusing on thriving.

From thinking outside the box to thinking inside the box.

From a culture by default to a culture by design.

From telling you the answer to getting you to tell me the answer.

From relying on the very best answers to relying on the very best questions.

From having a business own you to you owning a business.

From being a warning to being an example.

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This website is about our WORK. To ponder today’s post about our HOME, click here.