How to .think .differently about friendly, There are two kinds of friendly: Passively friendly Assertively friendly In passively friendly, an employee is friendly when the customer initiates contact. In assertively friendly, the employee initiates friendly without the customer even knowing the employee is present. Talk about the game changing power of going the extra inch. […]
Go the Extra Inch. Dot com. Done. www.gotheextrainch.com There is no website for the domain. It’s sitting and waiting in the hosting account until i decide if it will become a WordPress site. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want to stay […]
Helper’s high. The feeling you get after you do a random act of kindness. This can, and should, become a lifelong habit. And the secret and successful way to scale and sustain this habit for a lifetime is to embrace and practice the extra inch. • • • • • This website is about our […]
Meeting expectations leads to satisfaction. Satisfaction is dangerous. Your goal must always be to exceed your customer’s expectations. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want to stay on this site and read more posts from this Blog, click here.