Categories
Brand Loyalty

He did something that crushed it all

Disney Cast Members
Tom (right) was our heir apparent for Bob Iger’s position (Disney CEO). The Board nixed it. Tom is no longer with Disney but he was at Disney yesterday, working.

 

Disney Grand Floridian Cast Members
Disney’s Grand Floridian Resort and Spa Cast Members. Rare to see two Walt Disney Legacy name tags this close together.

 

Disney Cast Members
me, Pete, and Jerry. Jerry and i go back almost three decades. Pete and i, about three minutes.

 

Disney Cast Members
Brett has a twin brother Brent. Brett and Brent are known among Grand Cast as “the Twins”. Have known them both for almost three decades. The Grand is a special Disney Family atmosphere.

 

He did something that crushed it all.

Whatever it was, it couldn’t outweigh all the good he did.

When the Disney Board speaks, people listen.

So Bob Iger extended his contract at CEO.

PS. Richard is 92 years young.

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Categories
No really

Resolve equals fail, commit equals succeed

Orlando Based Disney Consultants

 

(photo: November 20, 2014… two committed Cast Members, each with 30 years of devotion and commitment to excellence)

The difference between resolving to do something versus committing to do something is the difference between failing and succeeding.

Enterprise-wide or even simply departmental customer service resolutions never work for the same reasons New Year’s resolutions don’t work.

Making an official declaration of change out of desperation or exasperation never works.

Only deep emotional desire (commitment) to never return to where we are will ensure our efforts never tire, our eyes transfixed on the future.

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Categories
Do Not Pass Go

The most predictable place to fail?

Hidden Lake Trail trailhead sign at Logan Pass

 

(photo: The beginning of the hike is easy… it’s near the end, when we still can’t see the end, that it’s tempting to turn around)

The most predictable place to fail?

People usually fail when they are on the verge of success. So give as much care to the end as to the beginning. – Lao-Tzu

We know this, yet cave anyway.

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Categories
No really

Why it’s okay to fail more than 100 times

life begins
photo from Central Florida grocery store 2012

Our average life expectancy is 78 years, or 28, 470 days. To fail only 100 times in search of our purpose is trivial. To give up is criminal. You deserve better. Keep going. I did. And you can too.

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Categories
Common Sense

Can jeff noel Trust You To Fail?

After all, the only greatness is unselfish love. Talk about trust.

Can jeff noel trust you to fail? We Baby Boomers must be willing to extend ourselves from the inside. This act leaves us vulnerable to all sorts of failure and ridicule. It also leads us to greater humility, and humility is the essence of servant leadership.

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