World class excellence is easy to spot, difficult to attain, and excruciatingly challenging to hold on to.
How do I know? Well, Google this and see if you can find an answer that I shy away from here. The answer is
probably on Google’s front page.
Some of my friends work in healthcare. You have friends who do too.
My Family has been in and out of hospitals many times. You and your Family have too.
There’s this one particular hospital, say 1,000+ employees. They have a vision/mission like every other company.
There’s not one person who doesn’t know what it is.
What does it take for that to happen within an organization, of any size, in any industry?