Disney Brand Loyalty Book

A Disney concert called 80 and go

Disney Leadership Keynote Speaker


“80 and go”…

Theres a Disney concept one of our Executives coined as “80 and go”.

It’s ok to launch something that isn’t perfect. In fact, waiting for it to be 100% almost guarantees it will never happen.

Launch, learn, revise. Repeat.

Told the designer: make it simple, corporate, and different.
What’s live is the first draft – the 80%.

Taking risks is risky. So is playing it safe.




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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.


Blogging & Social Media

Ten ideas to unearth writer’s flood content

Disney University hallway
Disney University hallway. Yesterday.


Writer’s block? Here are ten ideas for content:

  1. What you learned yesterday.
  2. What you get to do today.
  3. What you hope for tomorrow.
  4. Obvious or invisible paradox.
  5. Common sense that isn’t common.
  6. Simple questions few can (but should be able to) answer instantaneously and convincingly.
  7. Excuses, regrets, opportunity, second chances, and permission.
  8. Art. Your art. Art the world needs.
  9. Impossible things.
  10. Love.

One day you will suffer from writer’s flood. Please don’t cast blame this way. You’re welcome.

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Emotion Trumps Everything

What’s the advantage of hiring a Disney Institute Customer Service Speaker?

Disney Institute Customer Service Speakers
The advantage is unmatched intimacy and experience.


Where do we find great business ideas in a sea of time-tested information?

While cleaning yesterday, found two old notes written on a post-it:

  1. Consulting ROI.
  2. Disney Institute (DI) Chamber of Commerce.

Unsure of the first one’s meaning. Can guess it’s about how you convince a client your high price is worth it. The second is a spin off of what DI already does with their Sponsorship Series.

What’s the advantage of hiring a Disney Institute Customer Service Speaker?

The advantage is intimacy.

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Being Brave

Thank you Walt Disney for your daily inspiration

Orlando Keynote Speakers


(photo: Keynote speakers need a memorable logo, an apple, a chair, three circles, a swoosh, etc)

Brainstorming comes so naturally to Disney Cast Members. In fact, we don’t even call it brainstorming. It just is. It’s the culture. The way our work gets done. What we think and do, without thinking.

Last night while trying to fall asleep, these ideas popped up:

  • Disruptive speaker with 30 years at Disney.
  • The marketplace’s new best kept secret.
  • World’s preeminent customer experience expert.

Just a few little sparks. Like when Walt was sitting on a (city) park bench thinking there ought to be someplace where children and parents could have fun together – the genesis of Disneyland.

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Brand Loyalty

Many people have much to say about writing a book

Mid Life Celebration book


Many people have much to say about writing a book.

Totally get that.

A friend once said, “Don’t die with a book in you.”

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