Categories
Professionally Speaking

From #GTEM to #GTEI

College lecture hall
Two days ago there was a chance to see today’s TEDx Talk practice venue.

Today’s TEDx Talk will flow like this:

Thesis

Q. How many Books/articles? (4.7b)

Q. What are they saying? Meet. meet/exceed, exceed

When you exceed you create the “wow-factor”

To exceed (create the wow-factor) we should: Go The Extra _____!

Define Extra Mile: time/place (double lodge/20 yrs)

When recovering and when planning big, but when else?

What about when it’s not obvious to GTEM, day-to-day?

Stand up if you’ve never been asked to share why GTEM is flawed.

Pair, share one reason why GTEM is flawed.

Sit if your answer revolves around: time, $, resources, energy, new standard.

Harsh reality: 3 meals – satisfaction is dangerous. (Say it w/me)

Review: Exceeds = GTEM

  1. Flawed because of 5 reasons
  2. Satisfaction is dangerous

There’s more but this is as far as i got this morning at the hotel before heading over to the lecture hall.

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Categories
Disney Brand Loyalty Book

How to .think .differently about friendly

TEDx ideas
Issues are not what TED wants. TED wants ideas.

How to .think .differently about friendly,

There are two kinds of friendly:

  • Passively friendly
  • Assertively friendly

In passively friendly, an employee is friendly when the customer initiates contact.

In assertively friendly, the employee initiates friendly without the customer even knowing the employee is present.

Talk about the game changing power of going the extra inch.

The employee will answer the customer question anyway, so why not ask the question instead of waiting for the question?

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Categories
What Are You Waiting For?

How much longer for your first Disney book to come out?

Disney author jeff noel
Yesterday’s meeting (at Mall at Millenia) was helpful in pushing me closer to getting at least one Disney book published.

How much longer for your first Disney book to come out?

No telling. Hopefully sooner rather than later. Answering this question was a focus yesterday.

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Categories
Professionally Speaking

Go the Extra Inch

go the extra inch
Yesterday i decided it would be prudent to buy this domain name since my phrase is becoming more popular. On the walk home from the gym, i dictated a reminder message.

Go the Extra Inch.

Dot com.

Done. 

www.gotheextrainch.com

There is no website for the domain. It’s sitting and waiting in the hosting account until i decide if it will become a WordPress site.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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Categories
Disney Brand Loyalty Book

Helper’s high

Disney Institute Speakers
It requires 25 purchases to get 20% off. Can you imagine? A loyal client and i have the option to work together again in 2019. Only days away from December 1, i’ve been thinking about 2019 pricing structure for a few months.

 

Helper’s high.

The feeling you get after you do a random act of kindness.

This can, and should, become a lifelong habit.

And the secret and successful way to scale and sustain this habit for a lifetime is to embrace and practice the extra inch.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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