Keynote Speakers and Disney business insights yesterday

            Keynote Speakers and Disney business insights yesterday. Love it. Never gets old. Surprised to see photos of Disney Institute content. Technically, this is not permitted by Disney or Disney Institute. Will check on it for the current policy.   •  •  •  •  • This website is about our WORK. To […]

If Disney Ran Your Business (7-Book series)

        If Disney Ran Your Business (7-Book series). Humility is critical, for me. So is making sure my audience (Meeting Planners, Speakers Bureaus, C-Suite) knows what makes me different from their other choices. •  •  •  •  • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want […]

Organizational vibrancy is this simple and this hard

  (photo: Open for Organizational Transformation?) Organizational vibrancy is this simple: Do you work in an organization that has employees serving customers? Do you rely on customer satisfaction to drive their intent to recommend and return? Do you live and die on the belief that customer and employee loyalty is the key to your financial success? Do you have […]