Categories
Being Brave

Great moments are born from great opportunity

steve jobs quote
Simplicity is operational genius. As CEO of You, Inc, you are in charge of the day-to-day operations in your daily life.

 

Great moments are born from great opportunity.

Death is your opportunity.

In our purposeful dying, we find peace, contentment, freedom, joy, and an absence of fear.

Fearless leaders are inspiring.

Joyful people are inspiring.

Content people are inspiring.

Peace-filled people are inspiring.

Great leaders are inspiring.

Inspire yourself.

 

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Categories
Glacier National Park

Look left, look right

Logan Pass
Logan Pass, looking left.

 

Logan Pass
Logan Pass, looking right.

 

Look left, look right.

Look left, look right, look left – this is traditional “cross-the-road safety training” for toddlers.

To over-focus is easy and it goes like this…

Look left, look right, look left, look right.

The extra inch is scalable, easy, and better.

Two Disney Business insights, delivered here, for free.

 

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Categories
Glacier National Park

Live in intentionality every moment of every new day

Glacier Park photo at Wild Goose Island
Glacier Park photo at Wild Goose Island. Chuck was freezing in only a t-shirt.

 

Going to the Sun Mountain
Going to the Sun Mountain like i’ve never seen it before.

 

Logan Pass view cloudy
The cold and clouds are unique to this visit.

 

smiling face in wood log
Waiting outside the public restrooms, i noticed this – a “hidden smile”.

 

smiling face in wood log
Going to the Sun Mountain (middle right) for context at Logan Pass. “Hidden smile lower right.

 

Logan Pass sign
Had to take the obligatory photo for first-time visitors.

 

Mt Oberlin
The two snow patches (almost touching the American Flag flagpole) are noteworthy, but we didn’t know it at the time.

 

Mt Oberlin
The two snow patches are noteworthy because we hiked to the left one before returning back to here.

 

Live in intentionality every moment of every new day.

Learn to over-focus on things you used to under focus on or ignore.

Case in point…it’s the only reason yesterday happened the way it did.

 

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Categories
Professionally Speaking

Out work ’em

Disney leadership speaker
Are you on fire with what you get to do?

 

Out work ’em.

That’s what Tiger Woods told me.

Had the opportunity at my gym to ask Tiger a few questions. The first question, “What advice would you give to someone who wanted to be the best in the world at something?”

“Out work ’em.”

There you have it.

Context: Tiger Woods at one time was the best golfer the world had ever seen. He absolutely dominated the sport in a way that made the previous greats a distant second. And then there was the fiasco in his personal life and everything fell apart.

 

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Categories
Disney Brand Loyalty Book

Deconstruct Disney’s DNA then reconstruct it in the simplest terms

Disney Institute speakers
Margaret’s Tweet (yesterday, April 11) on the photo above is the focus here.

 

Without context, we are completely misguided and destined to fail.

“Culture by design starts with the customer.”

Nope.

Wrong.

Context…

The customer experience starts with your employees.

The employee experience starts with your leaders.

So.

Culture by design starts with leadership.

Be intentional with your leadership culture, otherwise your employee experience will be by default, instead of by design.

The degree to which your employee culture is by default is the degree to which your customer’s service experience is unintentional.

You’re welcome.

PS. Imagine what you could learn, do, and teach by being inside Disney and Disney Institute for 30 years.

 

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