Picture a 17-year Disney Resort Operations Leadership veteran starting a new career as an official Keynote Speaker for Disney Institute. Talk about a career change. And the new speaker never carried a desire to become a public speaker. Ever. Pause and contemplate this… We judge ourselves on our intentions, others judge us on our behaviors. It […]
Tag Archives: leadership
We don’t have time to change our world
We don’t have time to change our world. We barely have time to heat a cup of water in the microwave. And we certainly don’t have 11 minutes to watch Greta tell it like it is to the United Nations. • • • • • This website is about our WORK. To ponder today’s post about our HQ, […]
Leadership and courage are the same (video)
Leadership and courage are the same. Makes me recall how i used to think about some grand dreams i used to have. Most of them have come true. But only for two reasons: Personal leadership. Courage. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If […]
Emotional connections fuel loyalty
Emotional connections fuel loyalty. To create an emotional connection, something positive and unexpected has to happen. Even the smallest positive gestures, if unexpected, are powerful. If the positive thing was expected, it protects against delivering a negative experience, but, it doesn’t surprise and delight. Magic happens when we are delightfully surprised. […]
What is your vision and why do you have it?
What is your vision and why do you have it? Why don’t you have a vision of the future that’s better than now? And not only better than now, but much better than now? • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you […]