Categories
Could This Change Your Life?

How we falsely judge ourselves

Disney Podcast jeff noel
The partnership with Jody Maberry involves the transferability of using .think .differently in everything we do.

Picture a 17-year Disney Resort Operations Leadership veteran starting a new career as an official Keynote Speaker for Disney Institute.

Talk about a career change.

And the new speaker never carried a desire to become a public speaker.

Ever.

Pause and contemplate this…

We judge ourselves on our intentions, others judge us on our behaviors.

It was a personal mission to make the above statement my thesis for Disney’s Approach to Leadership Excellence. 

i learned, embraced, and taught this Disney Leadership business insight my entire Disney Institute career from 1999 – 2014.

Note: When i began teaching the four-day open-enrollment classes at Walt Disney World in 1999, i began asking questions i thought everyone should have a ready answer to, but no one did.

Astonished, yet optimistic, i forged my own hypothesis based on 15+ years in Disney front-line and front-line leadership roles.

It was the catalyst for my life mantra:

.think .differently

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Categories
Video Sharing

We don’t have time to change our world

We don’t have time to change our world.

We barely have time to heat a cup of water in the microwave.

And we certainly don’t have 11 minutes to watch Greta tell it like it is to the United Nations.

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Categories
Being Brave

Leadership and courage are the same (video)

 

Leadership and courage are the same.

Makes me recall how i used to think about some grand dreams i used to have.

Most of them have come true.

But only for two reasons:

Personal leadership.

Courage.

 

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Categories
Disney Brand Loyalty Book

Emotional connections fuel loyalty

hierarchy of 2018 needs
Truth. Yesterday on Twitter.

 

wisdom
More truth. Yesterday at the gym.

 

Turtle crossing road
From this far away the turtle saw me and tucked in.

 

Florida Gopher tortoise
While she came out a little, she was never convinced i wasn’t there to do harm. i sat in the middle of the road for a few minutes and talked to her. It wasn’t enough.

 

Emotional connections fuel loyalty.

To create an emotional connection, something positive and unexpected has to happen.

Even the smallest positive gestures, if unexpected, are powerful.

If the positive thing was expected, it protects against delivering a negative experience, but, it doesn’t surprise and delight.

Magic happens when we are delightfully surprised.

However, meeting expectations, while decent, never moves our needle to raving fan.

When Ben at Thinking Heads emailed that he finally received the video clip, he added, “It’s excellent.”

He’s seen a few speaker videos in his two-decade career in the business.

To which i thought to myself, “Wow.”

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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Categories
If Disney Ran Your Life

What is your vision and why do you have it?

 

What is your vision and why do you have it?

Why don’t you have a vision of the future that’s better than now?

And not only better than now, but much better than now?

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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