Disney has been named the most “intimate” brand among consumers in MBLM’s Brand Intimacy 2019 Study, moving up four spots from 2018. The annual study is a comprehensive ranking of brands based on emotion. Earlier this year, The Walt Disney Company was named among the “World’s Most Admired Companies,” ranking No. 4 on Fortune’s annual […]
Tag Archives: Loyalty
Loyalty, Disney Style
As Keynote speaking tips are discovered, they get shared at junglejeff.net for you. If you have any desire to speak or to become a better speaker, an example of eight sound speaking tips is here. Did you know? A few years before retiring from Disney in 2014, there was a personal idea (and challenge) to begin […]
Downside to world-class organizational vibrancy
The downside to world-class organizational vibrancy? None. There’s something about world-class organizational vibrancy that attracts and retains great (loyal) employees. Same thing happens with customers. World-class customer service vibrancy attracts and retains great (loyal) customers. • • • • • This website is about our WORK. To ponder today’s post about our HQ, click here. If you want […]
We know great brand loyalty is a competitive advantage
Any leader and any organization, in any industry, can architect world-class brand loyaty using systems and processes they control. World-Class Brand Loyalty is not reserved for special organizations that have secrets others don’t and never will have. Exceptional loyalty is built with three fundamental blueprints. Jeff’s Disney Keynote will be interactive, fun, thought-provoking, and comes […]
Branding and Customer Experience quotes
Branding and Customer Experience essential business insights: Emotion trumps everything. The goal of Marketing is trust. The other goal of marketing is to sell more stuff, to more people, more often. Clarity is power. Build your box and think inside it. Employees are customers too. You must be obsessed with continuously improving your […]