Magic for Sale? Yes, since 1984-ish, when Tom Peters released the book, “In Search of Excellence”. We began packaging our world-class Disney business insights and ran seminars out of Disney University until we needed a new venue, and thus Disney Institute was born. You can also buy some Magic formulas from me and a host […]
Tag Archives: Magic
Pixie Dust versus Reality
Pixie Dust versus Reality. The truth? Yes, please. Ok. You should sit down for this. Pixie Dust and hard work (focus and discipline) are synonymous. But non-Disney business professionals attending Disney Institute multi-day courses or keynote speeches never want to believe it comes down to focus and discipline. So i coined the phrase, […]
You’d never believe backstage Disney looks so unmagical
You’d never believe backstage Disney looks so unmagical. Disney backstage areas are clean, functional and efficient, but they will never win any awards for being Magical. Why? Roy Disney said, “Only spend money on things the camera can see.” What is the camera? Our Guests’ eyes. If our Guests can’t see it, we don’t […]
When impossible meets drive and vision
When impossible meets drive and vision, Magic happens. John Faurote contacted me via a LinkedIn message a couple years ago. He basically said, “I don’t know how I can help you but I would like to be part of what you are doing.” From the start i told […]
The art of creating often seems Magical
‘Shape of You’: Making 2017’s Biggest Track Turn up your volume one last time for 2017 — here’s how Ed Sheeran made "Shape of You." Posted by The New York Times on Wednesday, December 20, 2017 The art of creating superior products and services often seems Magical from the outside. The reality is it’s […]