Deconstruct Disney’s DNA then reconstruct it in the simplest terms

  Without context, we are completely misguided and destined to fail. “Culture by design starts with the customer.” Nope. Wrong. Context… The customer experience starts with your employees. The employee experience starts with your leaders. So. Culture by design starts with leadership. Be intentional with your leadership culture, otherwise your employee experience will be by […]

You know why many of us dislike “going to class”?

  Everything that glitters is not gold Some of the World’s most respected brands are susceptible to relapses to, or stagnation from, the very things they profess to have conquered. This learning and development article highlights the deep need, and even deeper reluctance, to transform classroom instruction.   •  •  •  •  • This website is about […]