Categories
Quotable

May i ask me a question?

Glacier National Park
GNP. Swiftcurrent Motor Inn. Maybe 2015?

Personal leadership 101: Ask yourself simple, yet direct, questions. Are you doing work you believe in? If yes, congratulations. If no, why not?

dad

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Quotable

High intensity change radiation

Disney Innovation Speaker
GNP. Near Haystack Butte saddle on Highline Trail.

The right question changes everything.

dad

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Podcast

Your go-to set of attitudes

Steve Jobs quote
Every leader is telling a story about what he or she values, through their behaviors.
Questions for podcast interview
Today’s Catalyst Sale podcast questions from Mike Simmons.

Your go-to set of attitudes is called mindset.

(please assume here an underlying tone of deep encouragement – all your previous victories)

Problem or challenge?

Problem of opportunity?

Mid Life Crisis or Mid Life Celebration?

When we spent our life savings to try to become parents and there was not only no guarantee, the odds 30 years ago (when we started) were unencouragingly low.

At first i was sad our life savings was gone.

Quickly, i became grateful the money had been there to spend.

Moving my 35 year-old desk from the far wall, with my back always to the windows, to across the room against the windows and facing out the East windows – transformational.

Same room. Same Desk.

Different location.

Only took 15 years to discover.

Starting every day on my knees since our son was born.

An after school hug for 15 years. Why?

Quitting drinking after nearly three decades. Why?

Starting a podcast. Why? Help me fail.

World-record blogger.

Senior Olympian.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
No really

Un-magical reality of inquiring customers

i laughed at this one too. At Disney, we live with this un-magical reality, as does every business.

What time is the three-o’clock parade?

Sounds like a dumb question.

Not in a million years.

(csn, pls txt me when u read this. Thx)

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Professionally Speaking

Why is it important to be reminded or enlightened?

Walt Disney picking up trash
Back in the day, we hadn’t yet added the word please. Why? Excellence is a journey, it doesn’t fall from the sky.

Why is it important to be reminded or enlightened?

A positive catalyst is always helpful. Sometimes a negative catalyst proves equally as effective.

In prepping for a keynote yesterday, i am inspired to create questions regarding the speech’s leadership business insights.

Why?

To illustrate, with the audience’s words, not mine, how critical (and how simple) it is to apply the insights versus simply being familiar with the concepts.

Possible questions:

  • Why does knowing this matter? What grade do you earn daily, weekly, monthly on your delivery?
  • What, if anything, do you gain from this photo? (Photo is a Disney trash can inscribed with, “Trash Please”)
  • What do you do with the obvious fact that your behaviors drive how your employees treat your customers?
  • What do you do with the obvious fact that your employees’ behavior drives your customer’s brand loyalty?
  • What do you do with the fact that your customer’s loyalty drives long-term profit more than anything else you do?
  • Is it acceptable to downplay, and discount, common sense?
  • How do you feel about the second three-legged stool?

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.